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In the wake of growing nationwide concern over the Coronavirus outbreak, we wanted to take a moment to address some of those concerns as they pertain to Agency for Community Treatment Services, Inc.

We find ourselves in a unique position: We’re a medical facility with a population of immune-compromised individuals who have come to us for addiction and alcoholism treatment, as well as for shelters and permanent housing.

Because of growing concerns over the spread of Coronavirus (COVID-19), we are now limiting outside visitors at our addictions receiving facilities, residential treatment programs and our ALF. Visitors with official business reasons for being on site, must take our COVID-19 screening assessment, each time they want to enter a program. At our Outpatient Program, clients must call 813.246.4899 before entering the building for their initial assessment for the time being. Our goal is to keep our employees and clients healthy. 

Program Modification Update

(updated July 8, 2020)

ACTS goal is to make sure our clients and staff are protected from the Coronavirus. With this in mind, program modifications are necessary at this time starting March 23, 2020. These have been updated in mid-April, and continue even with the reopening phases of the state of Florida. 

All ACTS staff members are required to wear masks/face coverings at all times save for when alone within their own private offices. Cloth masks have been provided to all staff, or staff can bring their own face covering from home. 


  • As previously announced, all new clients must take our COVID-19 Screening before entering the ACTS building. 
  • Groups and individual sessions will now be conducted via telephone/video conferencing. 
  • IOP Groups are limited to 10 participants, and have switched to virtual meetings.
  • IOP individual sessions will now take place via telephone/video conferencing. 
  • Urine screenings will continue as normal.

Outpatient Detox

  • All Outpatient Detox Groups have been suspended until further notice.  
  • OPD Clients will now be seen by individual sessions via telephone/video conferencing. 
  • For MAT participants who require minimal medication monitoring, take home medications will be supplied for 3 to 7 days.
  • Urine screenings will continue as normal. 

Housing/Firemen’s Hall Drop-In Center Program Changes

Treatment Program Modifications
This includes our Addictions Receiving Facilities, Residential Treatment Programs, ICP, ARRIS, ALF, VRSS and Drew Park.

  • Programs are establishing a single point of entry for admissions.
  • All visitation has been suspended.
  • Client outings is only for medical appointments or jobs.
  • No external group providers allowed.
  • A curfew will be imposed for clients excluding medical appointments and employment.


Visual Protective Measures (VPM) are in place to coordinate and manage safe social distancing by placing tape on floors at a 6 foot distance in high traffic areas and plexiglass sneeze guards  are now installed in programs.  ACTS staff wear a procedure mask when providing direct client care across all programs. All staff at residential programs are required to wear a cloth mask at all times daily and must wear gloves when providing direct care to clients.

What ACTS is doing to keep clients safe.

Our precautions begin before they even arrive at our facilities. We’re not admitting anyone who shows signs of the virus or who may be at risk for infection from admitting at this time. These include:

  • Fever
  • Cough
  • Shortness of breath
  •  Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Loss of taste or smell
  • Clients with recent travel outside of the United States or to affected areas in the U.S.
  • Clients with recent contact with anyone infected with COVID-19 or influenza

We have placed posters about the Coronavirus — means of infection, methods of prevention, signs and symptoms — around campus to educate our staff and our patient population. We have hand sanitizer stations in all of our facilities, and we’re discouraging personal contact — handshakes, hugs, etc. — between one another, as well as provided each employee with a pocket sized hand sanitizer. We’re emphasizing recommendations by the Centers for Disease Control (CDC) and World Health Organization (WHO) regarding hand washing.

In addition, ACTS has eliminated non-essential business travel four our staff, on-site public events and off-site patient activities for the foreseeable future. If our staff gets sick, we are strongly encouraging staff to stay home until they are free of fever. If our staff test positive for COVID-19, ACTS is providing two weeks paid leave, in addition to their normal time off. Also at all locations, we as are cleaning surfaces in high traffic areas every 2 hours.

Again, we are grateful for your support and your understanding during this time. We will continue to keep you updated, as we hear updates about this ever-changing situation. Our goal is always to help our clients reach their recovery goals. 


Here are some helpful resources about Coronavirus from the CDC and Florida Health Department, as well as links about substance use and the Coronavirus.